6 Ways to Overcome Unknown USB Device (Device Descriptor Request Failed) Windows 10

6 ways to overcome unknown usb device.

 6 Ways to Overcome Unknown USB Device (Device Descriptor Request Failed) Windows 10


How to Solve Unknown USB Device


When you connect a USB device to a PC, the USB device descriptor helps identify the connected device, determining which device driver to load.


If the USB device description doesn't work, your PC won't recognize your connected USB device. You will get an error message that reads, “Unknown USB Device (Device Descriptor Request Failed)”.


If you experience this error, read on to find out how to solve the unknown usb device (device descriptor request failed) windows 10.


Also Read: 15 Ways to Overcome USB Device Not Recognized Error

TABLE OF CONTENTS

1. What Causes Unknown USB Device Error?

2. How to Overcome Unknown USB Device (Device Descriptor Request Failed)

3. 1. Quick Fix

4. 2. Scan PC For Hardware Changes

5. 3. Reinstall USB Drivers

6. 4. Update Generic USB Hub Driver

7. 5. Use Windows Troubleshooting Tool

8. 6. Disable USB Selective Suspend Setting

9. Conclusion


What Causes Unknown USB Device Error?


The “Unknown USB Device (Device Descriptor Request Failed)” error may occur due to hardware or system specific problems. Here are the various causes of this error:

  * Your latest software update encountered a problem and ended up corrupting the USB driver.

  * There is an error when you replace some parts of your PC.

* You have made an error while configuring the settings for your PC USB driver.

  * The USB port is damaged.

  * The USB device is corrupted, corrupted, or infected with malware.

  * The USB driver is corrupt or out of date.

  * System BIOS needs to be updated.


How to Overcome Unknown USB Device (Device Descriptor Request Failed)


Now that you know what is causing this error, here are six ways to solve the unknown usb device (device descriptor request failed) in windows 10.


1. Quick Fix


Before you apply some of the more detailed methods to fix the error, here are some quick tricks you can try:

 1. Try rebooting your PC and see if this solves the problem.

 2. Try connecting your USB device to a different USB port. If this solves the problem, then the original USB port you were using is most likely damaged.

 3. Plug your USB device into another computer. This will help you determine if your USB device is faulty or your system drivers are having issues.

 4. Disable the Windows fast startup setting. This setting boots up your PC fast and can cause some problems to your PC performance. Disabling it and rebooting your PC can help.


If this quick fix doesn't solve your problem, move on to the next method.


2. Scan PC For Hardware Changes


The next method you can try is to scan your PC for any hardware changes. When the scan is complete, your PC can recognize the connected USB device.

Scan PC For Hardware Changes

 1. Plug the USB device into your PC.

 2. Open Device Manager by pressing Windows Key + X and select Device Manager.

 3. In the Device Manager header menu, click the Action tab and select Scan for hardware changes from the list.

Wait for the system to recognize all the hardware changes and see if this solves your problem.


3. Reinstall USB Drivers


A faulty USB driver can cause this error. To solve this problem, you have to remove the Unknown USB Device (Device Descriptor Failure) driver and reinstall it.

Reinstall USB Drivers

 1. Open Device Manager by pressing Windows Key + X and select Device Manager.

 2. Expand the Universal Serial Bus controllers section.

 3. Right-click the Unknown USB Device (Device Descriptor Request Failed) driver and select Uninstall device.


Once you have finished uninstalling the drivers, reboot your system. This will automatically reinstall the USB drivers and will help get rid of the error.


4. Update Generic USB Hub Driver


If the previous method didn't work, you can try updating the Generic USB Hub driver. It's possible that this USB driver is outdated and is the reason you're having problems. Here's how to update the Generic USB Hub driver.

Update Generic USB Hub Driver

 1. Open Device Manager by pressing Windows Key + X and select Device Manager.

 2. Expand the Universal Serial Bus controllers section.

 3. Right-click the Generic USB Hub option and click the Update driver option.


In the new window, select Search automatically for drivers.


Your PC will search for compatible drivers online. When the update is complete, plug in your USB device and check if this has solved your problem.


5. Use Windows Troubleshooting Tool


You can also solve the Unknown USB Device error using the Windows Troubleshooter. This is a built-in Windows 10 tool that helps you find and fix various system problems.

Use Windows Troubleshooting Tool

 1. Press the Win key + R to open the run box, then type cmd then press Enter.

 2. When the following command in cmd msdt.exe -id DeviceDiagnostic then press Enter to run it.

 3. Follow the instructions given.


When the process is complete, close the troubleshooter and restart your PC to apply the fix.


6. Disable USB Selective Suspend Setting


Another method that can solve your problem is to disable USB Selective Suspend Setting.

Disable USB Selective Suspend Setting

 1. Open Control Panel by typing Control Panel in the Windows Search Bar and selecting Best match.

 2. Navigate to System and Security > Power Options > Change plan settings.

 3. In the window that appears, select the Change advanced power settings option.

 4. On the Power Options screen, find and expand USB settings.

 5. Expand the USB selective suspend setting and disable the On battery and Plugged in options if you are using a laptop, if you are using a PC disable the Settings option.

 6. Click Apply and then click OK.


Restart your PC to apply these changes. Plug in your USB device and check if this has solved the problem.


Conclusion


So those are some ways to solve the unknown usb device (device descriptor request failed) in windows 10. Now the “Unknown USB Device (Device Descriptor Request Failed)” error should be resolved. This is a frustrating error, but most USB problems can be solved after reinstalling the USB drivers.

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Hopefully, this article about 6 Ways to Overcome Unknown USB Device (Device Descriptor Request Failed) Windows 10, gives you a little insight. Also, read an article about 6 Ways to Solve the Missing NVIDIA Control Panel that you may need to know. Thank you.

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